Privacy Policy

Effective Date: 01 April 2026

1. Introduction

We are committed to protecting your privacy and ensuring transparency in how your personal data is handled. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website.

2. Scope

This policy applies to all users of our website and services, including visitors, customers, and business partners.

3. Information We Collect

a) Personal Information:

• Name
• Email address
• Phone number
• Company/organization name
• Inquiry or project details

b) Automatically Collected Information:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and interaction data
• Time/date of visits and referring URLs

c) Cookies & Tracking Technologies:

We use cookies, pixels, and analytics tools (such as Google Analytics) to understand user behavior, improve website performance, personalize content, and enhance security. You may disable cookies via browser settings.

4. Legal Basis for Processing

We process personal data based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

5. How We Use Information

• Respond to inquiries and provide services
• Provide information about products and services
• Improve website performance and user experience
• Analyze usage trends
• Send updates or marketing communications (only if opted in)
• Maintain security and prevent fraud
• Comply with applicable laws

6. Sharing of Information

We do not sell or rent personal data.

We may share your data with:

• Service providers (hosting, analytics, CRM tools)
• Legal authorities when required
• Business partners during mergers, acquisitions, or restructuring

All third parties are required to protect your data.

7. Data Retention

We retain personal data only as long as necessary for business purposes or as required by law.

8. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure.

9. Your Rights

Depending on applicable laws, you have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Withdraw consent
• Restrict or object to processing
• Data portability
• Lodge a complaint with a data protection authority

10. Third-Party Services & Links

Our website may include third-party tools or links. We are not responsible for their privacy practices.

11. Children's Privacy

We do not knowingly collect data from individuals under 18 years of age.

12. Policy Updates

We may update this Privacy Policy periodically. Continued use of the website implies acceptance of updates.

13. Contact Information

Email: info@illuminatek.com
Address: Malad (West), Mumbai – 400064, India

14. Grievance Officer (India Compliance)

For any concerns or complaints:
Email: info@illuminatek.com

15. Consent

By using this website, you agree to this Privacy Policy.